What is my ring size?
The most accurate way to get your true ring size is to visit your local jeweler and ask for your US ring size.
Alternatively, we can send you a ring sizer kit and help you perform a ring sizing in a very brief virtual meeting. Email email@example.com.
Please do not buy ring sizers online as many of these are poorly made and poorly calibrated.
Do you resize rings?
We offer one complimentary resizing of rings purchased from our store up to 30 days after the item is received.
How can I take care of my jewelry?
All jewelry is subject to wear and tear. Ultimately the life of the jewelry depends on the wearer.
Regular maintenance is essential for your jewelry's longevity. It is advised to have it professionally cleaned and checked every 6 months. We offer complimentary cleaning and inspection services for your jewelry. If you live outside our state, you can easily arrange for shipping at your expense.
An alternative option for maintaining a pristine condition of your jewelry is to acquire a small in-home ultrasonic cleaner, available for purchase in our store.
Email us at:
firstname.lastname@example.org or if you have any other questions regarding your jewelry care!
How can I have a custom piece made?
Visit the Custom Design page to find out more details on how to commission a custom piece.
How should I clean my jewelry?
Combine a solution of one parts Mr. Clean Summer Citrus and ten parts of distilled warm water and gently scrub with a soft toothbrush. Alternatively, you can use dawn dish soap and warm water.
If used every day, a small ultrasonic cleaner is a great way to keep your jewelry looking pristine. Please email us at email@example.com or and we can send one to you, plus give you detailed cleaning instructions.
Do you offer a warranty?
Our warranty extends 30 days after purchase and only covers defects, not damage.
Regular cleaning and maintenance does need to be performed on your jewelry so that we can spot a problem before it happens.